Operating system for vending machines
spiroq.OS transforms passive vending machines into data-driven, intelligent sales nodes. Our operating system gives you total control and real-time data for decisions in seconds. With spiroq, digitalization is not optional - it is the only path to sustainable profit and a competitive edge.
Vending Without Limits.
Your Business Under Control
Stay in control from anywhere and save time. Repair, restart, and manage your entire fleet from your desk, not in the field.
Don't wait passively for purchases. Increase turnover with Happy Hours, bulk discounts, and smart promotions for goods nearing expiration. The machine sells for you.
Become part of the ecosystem. Connect vending machines with Wolt, your e-shop, and loyalty cards with a single click.
Earn smarter. Minimize unnecessary trips and waste while maximizing margins with data-driven decision making.
Vending 4.0: Operating System for Vending Machines
Courier Services
Open your business to more than passersby. We integrated spiroq.OS with platforms like Wolt and Foodora. Your machine is no longer a passive box - it becomes an active "Dark Store" in the middle of the city.
Core Use Cases:
- •Courier mode: The customer orders in the app, the courier picks up at the machine using a unique code. Simple, fast, and contactless.
- •Omnichannel sales: Stock is synchronized in real time across all channels. Sell online and offline without mismatch risk.
Remote Access
End information blindness and expensive blind service trips. With MQTT protocol, you control the whole fleet with near-zero latency. What used to require a service van, you now solve in one click from the office.
Operational Benefits:
- •Remote operations: Price changes, restarts, and diagnostics happen before you even hang up the phone.
- •Efficient service: The system monitors sensors and temperature for you. Operators travel only when truly needed - saving time, fuel, and workforce.
Wendy AI
Turn data into pure profit with predictive intelligence. Wendy AI analyzes millions of sales data points and gives clear recommendations that immediately improve turnover.
Smart Insights:
- •Smart sales insights: "Customers buy coffee with a croissant. Launch a bundle." Wendy sees relationships people miss.
- •Prediction, not guessing: The system knows what and when to restock based on history and local events. Minimize dead stock and maximize margin.
User Interface
Not even an egg gets broken. Literally. We designed the customer interface for maximum conversion and absolute product safety.
Key Features:
- •Cart with logical dispensing: Customers buy multiple items at once. The algorithm sends heavy bottles first and fragile chips last for a softer landing.
- •Dynamic campaigns and Happy Hours: Products near expiration? The software suggests a discount and instantly launches a promo banner on the display.
- •Hybrid payments: From cards, QR, and Apple Pay to payroll-deducted employee cards. Flexibility without limits.
Precision Inventory
Losses from expired goods are history. Our system is a digital stockkeeper that never sleeps.
Smart Features:
- •Smart Restocking: The system tells you exactly what to load into the car before you leave the warehouse.
- •Strict FIFO logic: We prioritize older batches automatically and suggest discounts in time, so nothing has to be thrown away.
- •Audit photo documentation: After restocking, the technician photographs the machine interior. You get certainty that the planogram is correct and the machine looks presentable.
Roles & Permissions
One system that aligns your entire team. Spiroq separates responsibilities so everyone sees exactly what they need for their role.
Roles:
- •Manager: Tracks sales and approves discounts.
- •Technician: Performs deep diagnostics from mobile.
- •Courier: Uses secured access for fast pickup.
- •Admin: Keeps full control in one clear dashboard.
You pay for what you actually use
Transparent per-machine subscription in USD for spiroq.OS cloud management. Switch between monthly and annual billing anytime.
STARTER
Core cloud features to get started.
per machine
- Access to the cloud dashboard
- Core telemetry and online / offline status
- Basic inventory overview
- E-mail support
PRO
Full operations for operators and teams.
per month, per machinebilled annually
- Remote commands, pricing sync, and MQTT in real time
- Warehouse, roles, and refill workflows
- Wendy AI recommendations (standard scope)
- Priority support
ENTERPRISE
Integrations, advanced analytics, and a dedicated partnership.
per month, per machinebilled annually
- Everything in PRO
- Advanced permissions and governance
- Custom integrations (Wolt, e-shop, BI exports)
- Full Wendy AI and reporting tailored to your processes
- SLA, onboarding, and named account contact
Frequently asked questions
The core of spiroq is spiroq.OS, our operating system for vending machines. Software on the device and cloud fleet management are built to work as one, so you are not jumping between separate tools. It is for operators who own or run machines and for technicians in the field. You see your network, stock, and sales in near real time and can control machines remotely without being on site.
spiroq currently runs on machines with an Android display. It is best tested and verified today with TCN/AFEN machines, which we have partnered with the longest. The software team is actively expanding compatibility — the goal is for spiroq to work with all common devices on the market. If you are unsure whether we support your machine, please contact us.
Typical telemetry does one thing: it reports sales. spiroq goes much further — you see not only what sold but the machine’s actual state: temperature, cooling, stock in every slot, payment peripheral health. When something fails, you know immediately, remotely.And that is not all — you can control the machine remotely: start cooling, jog a specific spiral, free a jammed mechanism, update prices. Real remote management, not passive monitoring.We also provide an open API, so remote control is not limited to our Admin Hub. Integrate the machine into your own stack and operate it through any interface you choose.
If you sell or distribute vending machines, we would love to get in touch and discuss partnership options.spiroq lets you offer customers more than hardware alone — a complete remote management solution that especially appeals to demanding clients in the upper market segment. You improve the quality of your services and stand out from competitors who sell machines without a software backbone.We are also open to a partner program in which the distributor receives a share of their clients’ monthly fees — attractive passive income on a long-term basis.Want to learn more? Fill in a short form and we will reach out: I am interested in partnering.
Yes, we can supply machines. In the Czech Republic, Slovakia, Poland, Austria, and Germany we work with our partner vydejni-automaty.com, who helps us handle the full purchase end to end.Are you in another country? No problem — contact us and we will arrange a machine either through another partner or directly from the manufacturer.
Very straightforward. The whole installation happens once on site — you load a file from a USB flash drive and that is the end of your involvement. spiroq takes care of the rest: cloud connection, configuration, and from then on all app updates happen remotely, with no need for further visits to the machine.We provide step-by-step documentation for every stage, so you do not have to rely on phone support or wait for a technician. Everything you need is written up clearly in one place.
Practically nothing extra. The machine just needs internet access — over Wi-Fi or mobile data — and the spiroq app installed correctly. No special hardware, no servers of your own, and no complex infrastructure.
Why Solve Vending With Us?
Most companies sell "software for vending machines." We build an operating system for autonomous retail. We help you eliminate losses, automate logistics, and increase margin with minimal operating costs.
See real operation instead of just slides and promises.
Watch how spiroq.OS runs a business second by second.
Get practical recommendations tied to your real fleet.
Build sustainable profit with measurable operational control.