Vending 4.0: Operating system for vending machines
Most vending machines today are just "black boxes" - isolated machines without data, where a number of tasks require a physical visit. We are changing this.
Our vending machine operating system spiroq. transforms a passive machine into a full-fledged, data-driven retail hub. No more guessing. Make decisions based on data, not feelings.
Vending Without Limits.
Your Business Under Control. spiroq
Be in charge from anywhere and save time. Repair, restart, and manage your entire fleet from your desk, not in the field.
Don't wait passively for purchases. Increase turnover with Happy Hours, bulk discounts, and smart promotions for goods nearing expiration. The machine sells for you.
Become part of the ecosystem. Connect vending machines with Wolt, your e-shop, and loyalty cards with a single click.
Earn smarter. Minimize unnecessary trips and waste while maximizing margins with data-driven decision making.
Vending 4.0 features
Courier Services
Open your machine to the world. Thanks to deep integration with platforms like Wolt or Foodora, you are no longer limited to just people walking by.
Exclusive Features:
- •Courier Mode: Orders created online in a third-party app. The courier arrives at the machine, enters a unique code, and the machine dispenses exactly what the customer ordered.
- •No Human Error: Automatic verification of dispensed goods and real-time inventory synchronization across all channels.
Remote Access
Stop "maintaining" machines. Start managing them. Our web platform gives you tools that were previously only available to large e-shops.
Key Features:
- •1:1 Remote Management via Real-Time Data Transfer Technology (MQTT protocol): Not just monitoring, but real control. See exactly what the customer sees on the display. Need to restart a module, test a slot, or rotate a jammed spiral? Do it with a click from your office.
- •End of Inefficient Trips: The system monitors stock and technical health (temperature, sensors, connectivity). The operator only visits the machine when absolutely necessary.
- •Predictive Analytics: See real-time sales, category growth, and product drops. Make decisions based on hard data, not guesswork.
Wendy AI
Meet Wendy AI, your new smartest employee. Our integrated AI analyzes millions of data points and gives you actionable recommendations that directly drive sales growth.
Smart Insights:
- •"Looks like people buy coffee with a croissant. Create a bundle."
- •Predictive restocking based on history and events
- •Real-time price optimization suggestions
- •Anomaly detection and proactive alerts
User Interface
We designed the customer interface for maximum conversion. It is smooth, intuitive, and smart.
Key Features:
- •Smart Sorting Cart: Customers can buy multiple items at once. The system logically manages dispensing – heavy bottles first, then fragile chips. If the cart is too full, it dispenses products sequentially to avoid jamming the door.
- •Dynamic Pricing and Happy Hours: Do you have products with expiring shelf life? The software automatically suggests a discount. Just confirm, and a promo banner immediately launches on the display.
- •Hybrid Payments: From cards, QR, and Apple Pay to employee cards deducted from wages. Flexibility that knows no bounds.
Precision Warehouse
Losses caused by expired goods are a thing of the past. Our system is a digital warehouseman that never sleeps.
Smart Features:
- •Smart Restocking: The system tells you exactly what to load into the car before you leave the warehouse.
- •FIFO Logic (First-In, First-Out): We automatically monitor batches. If two baguettes remain in the machine, the system asks about their status during restocking and prioritizes their sale or discount.
- •Photo Documentation: The technician snaps a photo of the machine interior after restocking. You have 100% certainty that the planogram matches and everything is in perfect condition. Documentation, customer care, and data collection in one step.
Roles & Permissions
Specific tools for every team member to streamline operations.
Roles:
- •Operator: Monitors sales, approves discounts, manages restocking.
- •Technician: Performs deep diagnostics, tests motors and spirals directly from mobile or machine display.
- •Courier: Has own secured access for quick order pickup.
- •Admin: Complete control over the entire fleet, user management, and new machine configuration.
Why Choose Us?
Most companies sell "software for machines". We build operating system for modern automated retail. We help you eliminate losses, increase margins, and transform your machines into an efficient 21st-century sales network.
Unique integration with courier services and e-shops
Remote service that saves trips and minimizes downtime
Advanced analytics for data-driven decisions
Customer experience on par with premium apps