Vending machine telemetry that goes beyond sales
Ordinary telemetry often sends only the sale. spiroq.OS adds the state of the machine. Some faults you can handle without a visit.
What the telemetry shows
You see whether the machine is online, the temperature history with limits and an export, stock in the slots and sales.
Faults are written in plain language, and some of them include a guide. A failing slot can block itself. An urgent problem arrives by email, and a weekly summary arrives too.
Failed age checks are visible. PRO adds a pick list and a restock plan. ENTERPRISE shows the customer path on the display.
What you can do from the cloud now
You send a price, restock or clear a slot, and change the product in a slot. You can put the machine online, reset the connection and send an app update.
You cannot spin a spiral, start cooling or open the door from the cloud.
What is not live yet
Vendy AI is in beta on the Enterprise plan. It is an assistant for questions about sales and restocking. Route optimisation is not in production. When either ships, this page will say so.
Related
- Vending machine software
Remote management and plans.
- TCN, AFEN and XY Vend
When you replace the original program.
- Compared with Nayax
Payment telemetry and software on the machine are not the same layer.
- Compatible machines
Before you promise telemetry on another brand.
Questions
Is sales-only telemetry enough?
If you only need to know that a payment went through, a narrow feed is enough. spiroq adds temperature, stock and an email when the problem is urgent.
Does this telemetry need a special modem?
No. It runs in the app on the machine. The machine has to be online.
How do I hear about a fault?
An urgent problem arrives by email. A summary arrives once a week. We do not promise push or SMS.
Want to see it on your machines? Request a demo · Pricing